How Can We Help?
We're here to help you get the most out of PostGuard.
Email Support
Have a question, issue, or feature request? Send us an email and we'll get back to you within 24 hours.
support@lumicid.comCommon Topics
Getting Started
Learn how to add your first TikTok profile and set up monitoring.
Subscription & Billing
Manage your plan, update payment methods, or cancel your subscription.
Alert Settings
Configure email notifications and alert thresholds for your profiles.
Refunds
Learn about our 14-day money-back guarantee and refund process.
Privacy & Security
Understand how we protect your data and respect your privacy.
Account Issues
Help with login problems, account recovery, or profile management.